Joel
Pelletier
15+ years shipping software in healthcare, live entertainment, and gaming. I build the automation frameworks, CI/CD pipelines, and delivery systems that let teams move fast without breaking things.
Who I Am
I'm a QA Engineer and Technical Project Manager with 15+ years of experience shipping software across healthcare, live entertainment, and gaming. I build the systems—automation frameworks, telemetry pipelines, CI/CD integrations, Agile processes—that let teams move fast without breaking things.
At Invene, I lead quality and delivery across multiple concurrent healthcare and SaaS client programs. I've architected AI-driven workflows that automated paper-based intake, built production monitoring that catches outages before customers do, and led CRM migrations that cut costs in half.
At Unity Technologies, I was promoted from QA Lead into program management, coordinating four Scrum teams (~25 engineers) to deliver live-entertainment and sports technology—including the world's first dual-destination live VR concert.
Outside of work I build games: I compete in Ludum Dare game jams and maintain several indie Unity projects, which keeps my hands-on development skills sharp.
Skills & Tools
Experience
- Owned quality and delivery across 6 client programs including Epic, AthenaHealth, Salesforce, Dynamics 365, Zoho, and AI-driven intake systems
- Architected an AI + OCR + RPA workflow automating ~75% of paper order intake, saving ~1 person-day of labor per day
- Built continuous E2E monitoring (Playwright/Selenium) with Slack/SMS alerting detecting outages before customers
- Led a Salesforce → Zoho CRM migration cutting licensing costs by 50%
- Coordinated 4 full Scrum teams (~25 engineers) building live-streaming and real-time interactive tools
- Planned and executed delivery for the first dual-streamed live VR concert (VRChat + Future Fest)
- Owned roadmaps, estimation models, and delivery planning for unannounced platforms
- Managed 2 full-time QA engineers on a live platform with ~1,000–2,000 DAU
- Built ~24 automated regression and smoke tests blocking merges to staging and production
- Integrated automation into CI/CD pipelines across iOS, Android, Mac, and PC
- Performed network traffic, signaling, API, and load analysis using k6, Postman, and Gatling to identify reliability, performance, and integration defects
- Supported 3 live games and 1 unreleased title across iOS, Android, and PC
- Built hundreds of automated tests in CI/CD pipelines for 1–2 releases/month
- Performed network traffic and API analysis using Charles Proxy and Postman to find defects and stability issues
- Owned release quality for revenue-generating mobile casino games
- Built automated test frameworks and tested payments in regulated environments
- Performed network traffic and API analysis using Charles Proxy to detect defects and security issues
- Wrote and executed test plans; led daily Agile standups for the dev team
Projects
Led delivery across 4 Scrum teams (~25 engineers) for the world's first live concert broadcast simultaneously to VRChat and Future Fest.
Watch ↗Built and led QA automation for Unity's real-time voice/text SDK. CI/CD-integrated smoke and regression suites across all platforms.
Watch ↗QA for two live-service games. Hundreds of automated CI/CD tests supporting 1–2 live-ops releases/month across iOS, Android, and PC.
Watch ↗Release quality ownership for revenue-generating casino games. Automated frameworks for smoke, regression, and release testing across iOS and Android.
Watch ↗QA at 38 Studios on an unreleased AAA MMORPG and Kingdoms of Amalur: Reckoning. Test plans, PC testing, and daily Agile standups.
Watch ↗An LLM powered bot that can answer questions about a home server and the services it runs.
Watch ↗An LLM and Playwright powered automation tool that autoheals small changes
Watch ↗72-hour Ludum Dare 57 entry themed "Depths." Led all engineering in Unity/C#; collaborated with a teammate on art and audio assets.
Watch ↗Solo mobile game documented via sprint reviews, practicing Agile self-management. C# gameplay with AI-assisted character design.
Sprint Review ↗72-hour Ludum Dare 53 entry themed "Delivery." Led all engineering in Unity/C#; collaborated with a teammate on 3D models, textures, and sound.
Watch ↗Two 6DOF flight sim experiments. Derby reimagines the mechanics around roller derby. Custom flight controllers built from scratch in C#.
Let's work
together
Open to QA leadership, technical program management, and engineering leadership roles. Reach out directly — I respond quickly.
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